99bat's Privacy Policy — Your information is completely secure

When you register or use 99bat, certain information is naturally collected. This data is used exclusively to provide you with the best possible service. We never ask for information that is unnecessary or excessive.

The core purpose of this Privacy Policy is to clearly explain what information 99bat holds and why. We believe an informed user is our greatest asset.

Every piece of data collected is used for a specific purpose. 99bat never uses your information unnecessarily. Our core principle is simple: collect only what is needed.

• To create your account and complete identity verification (KYC).
• To process financial transactions including deposits and withdrawals.
• To send you relevant bonus and promotional offers (with your consent).
• To personalise your gaming experience and suggest games you may enjoy.
• To prevent fraud and money laundering (AML/KYC policy).
• To provide customer support and resolve complaints.
• To enhance platform security and performance.
• To meet legal obligations and fulfil requirements from licensing authorities.

99bat never shares your personal information with third parties for commercial purposes. However, in certain limited situations, sharing some information may be necessary.

• Payment Providers: Only the information necessary to process transactions is shared with payment providers such as bKash, Nagad, and Rocket.
• Legal authorities: Information may be disclosed in compliance with a court order or government directive.
• Licensing Authority: Information will be provided to gaming licensing authorities when required as part of regulatory oversight.
• Security Partners: Limited information may be shared with specialised fraud prevention organisations.

99bat uses industry-leading technology and practices to keep your data secure. Beyond technology, our staff also adhere to strict privacy standards.

• 256-bit SSL encryption is applied to all data transfers.
• Payment information is stored in compliance with PCI-DSS standards.
• Regular penetration testing and vulnerability scanning.
• Two-factor authentication (2FA) is available on all accounts.
• Automatic account lock triggered by suspicious login attempts.
• A least-privilege policy restricting staff access to only the minimum data required.
• Data backups are stored securely in a separate location.

99bat uses cookies on its website. Cookies are small data files stored in your browser that help improve your experience. Their use is fully transparent and under your control.

• Essential cookies: Required to maintain your login session and ensure security — these cannot be disabled.
• Functional cookies: To remember your preferred language and settings.
• Analytics Cookies: To understand usage patterns and improve the platform.
• Marketing Cookies: To show you relevant offers — you can turn these off at any time.

You can manage or delete cookies at any time through your browser settings. However, disabling essential cookies may cause some features to stop working correctly.

99bat believes you have every right to control your own data. That is why we provide you with the following rights and will always help you exercise them.

99bat is strictly for users aged 18 and above. We do not knowingly collect any information from minors.

• Age is verified at the time of registration.
• Date of birth is mandatory and verified as part of the KYC process.
• Any account found to belong to a minor will be closed immediately.
• Parents can use parental control software to help protect their children.

99bat's platform uses certain third-party game providers and services. These providers operate under their own privacy policies.

• Game providers (such as Evolution and Pragmatic Play) collect data related to their games.
• Payment gateway providers operate under their own security standards.
• 99bat is not responsible for third-party activities, but we only work with trusted partners.
• We recommend reading the privacy policy of any third-party service before using it.

99bat may update this Privacy Policy from time to time. For any significant changes, you will be notified in advance by email or through the platform.

• The date of any changes will always be noted at the top of this page.
• At least 7 days' notice will be given ahead of any major changes.
• If you do not agree to the updated policy, you may close your account and withdraw your balance.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.